From drafting to stamping, complete your tenancy service application online in just a few simple steps. Use code TSMY10 at checkout.
You can add multiple applications to your cart and check out together in a single order. Use code TSMY10 at checkout.
Please double-check all information and documents before submitting your order. Cancellations or refunds are not available once your order has entered processing.
1
Select Your Service
Select Draft Tenancy or Stamping, depending on your needs.
2
Complete Your Application
Fill in the required information and upload the necessary documents.
3
Add to Cart & Checkout
Add your services to the cart, review your order and total amount, then proceed to checkout.
4
Make Payment
Review your billing details and make payment via bank transfer or QR payment.
5
Upload Payment Receipt
Upload your payment receipt for verification.
6
You’re Done
Submit your order and we’ll process your application within 3 working days. Track your order and access your completed documents through your Customer Dashboard.
No. All orders and applications must be submitted through our website. This allows us to ensure that the required information, documents and payment records are properly captured and processed.
Once an order has entered processing, it is considered confirmed and cannot be cancelled or refunded. If you wish to cancel your order before processing has commenced, you may contact us at mydutyservices.malaysia@gmail.com with your Order Reference Number to request cancellation. Upon approval, the amount paid will be converted into account credit and added to your account balance. This credit may be used towards a future order and is not refundable or redeemable for cash.
If you have accidentally transferred money to our bank account, please contact us at mydutyservices.malaysia@gmail.com and provide your payment details and proof of transfer.
Yes. An invoice will be automatically generated upon receipt of your order.
You will receive an email notification when your invoice is available. You may also log in to your Customer Dashboard to view and download your invoice.
Our standard processing time is 3–5 working days from the time we receive your complete application, required documents and payment receipt. Processing time may vary if additional information or documents are required.
You will receive an email notification whenever there is an update to your order status.
You may also log in to your Customer Dashboard to view the latest order status and details.
Once your order has been successfully submitted, the order details and unique Order Reference Number will be reflected in your Customer Dashboard within a few minutes.
You will also receive a confirmation email at your registered email address. If you do not receive the email, please check your Junk/Spam folder.
You may request one amendment to your application before your order has been processed.
Please email mydutyservices.malaysia@gmail.com with your Order Reference Number and the details of the required change.
Once your order has entered or completed processing, no further changes can be made. If you require any changes after processing, you are encouraged to place a new order through our website.
Please use the following email subject:
Change Request for [Order Reference] – [Full Name]
The authenticity of a Stamp Certificate can be verified through the official LHDN platform at:
You may also scan the QR code on the Stamp Certificate using the official mobile application “Semakan Ketulenan Sijil.”
You may browse our services and add them to your cart without an account.
However, you will need to sign in or create an account and verify your email address before proceeding to checkout.
Your cart will be retained while you complete the account registration and email verification process.
Your Customer Dashboard is the main place to manage and track your orders.
You can use it to:
We recommend checking your Customer Dashboard for the latest information. Email notifications are sent primarily to notify you when there is a status update or important action required.
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